When evolving the business from going to market to scaling, the business must fix the product market fit disconnect. "Product market fit tells you if your product is marketable" (Yu, 2021). Your product market fit changes over time depending on your growth stage, product features, partner dynamic, geography, geographics, and more. You must perfect two key areas: distribution channel strategy and customer scaling. For instance, a small company would use cold calling and a small team of sales to grow sales. A larger company would fine cold calling to not be efficient enough, so they would use distributors and other third-party sellers.
A company must scale its customer base to scale. This means you must have the customer at the forefront of your mind. When your customer relies on you, you become an essential solution provider. If you expand your product offerings, you can then position yourself to become an essential brand. For instance, the company Ninja started out as producing a device that could chop and slice vegetables. Now they offer a brand of kitchen appliances ranging from high-scale pans to air fryers.


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